T&Cs | Focus Technology Europe

Terms and Conditions Focus Technology Europe Ltd Last Updated: December 2025

Company Information

Focus Technology Europe Ltd (“we”, “our”, “us”)
Registered in England and Wales
Company Number: 07592049
Registered Office: Unit 3 Wood Mine Business Park, Redruth, TR15 1FU
Email: support@focus-technology.co.uk
Telephone: 01209 613660

Website: https://focus-technology.co.uk

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 Introduction
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These Terms and Conditions (“Terms”) govern your use of our website and the services we provide, including (but not limited to) software development, IT consultancy, managed IT support, and data hosting (collectively referred to as the “Services”).
By accessing our website or engaging our Services, you agree to these Terms in full. If you do not agree, please refrain from using our website or Services.

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 Use of Our Website
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You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit anyone else’s use of the website.

You must not:

Upload or transmit any viruses, malware, or harmful code.

Attempt to gain unauthorised access to our systems, servers, or networks.

Use the website in a way that could damage, disable, or impair its performance.

We reserve the right to suspend or terminate access to our website if you breach these Terms.

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 Provision of IT Services
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4.1 Scope of Services

We provide a range of IT-related services, which may include:

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Software and application development
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Managed IT support and maintenance
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Cloud computing and data hosting
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Network security and infrastructure support

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IT consultancy and project management
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Specific details, deliverables, timelines, and pricing will be set out in a separate written agreement or Statement of Work (SOW) between the client and Focus Technology Europe Ltd.

4.2 Service Availability

While we strive to maintain continuous availability of our Services, we do not guarantee uninterrupted or error-free performance.
Scheduled maintenance and upgrades may occasionally occur, and we will provide reasonable notice where possible.

4.3 Client Responsibilities

Clients are responsible for:

Providing accurate and complete information to enable service delivery.

Ensuring appropriate system access and cooperation.

Maintaining secure passwords, credentials, and data backups unless otherwise agreed in writing.

4.4 Third-Party Software and Licensing

Where our Services involve third-party software or platforms, clients must comply with the respective licence terms. We are not responsible for defects, breaches, or issues arising from third-party products or services.

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 Fees and Payment
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All fees and charges will be clearly outlined in the relevant Service Agreement or Quote.
Unless otherwise stated:

Payment terms are [insert payment terms, e.g., 30 days from invoice date].

Late payments may incur interest at [insert interest rate, e.g., 4% above the Bank of England base rate] per annum.

All prices are exclusive of VAT, which will be charged at the prevailing rate.

We reserve the right to suspend Services for non-payment.

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 Intellectual Property
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All intellectual property rights in materials, software, or content created by Focus Technology Europe Ltd remain our property unless otherwise agreed in writing.

Upon full payment, clients may receive a licence to use the deliverables for their intended purpose. This licence does not include the right to resell, sublicense, or modify without written consent.

Any intellectual property belonging to the client and provided to us remains the client’s property.

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 Confidentiality
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Both parties agree to treat all non-public information disclosed during the course of service provision as confidential.
Confidential information shall not be disclosed to any third party without prior written consent, except where required by law.

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 Data Protection
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We process personal data in accordance with the UK GDPR and the Data Protection Act 2018.
For more information on how we collect and use personal data, please refer to our Privacy Policy available at: https://focus-technology-europe-ltd.eu.itglue.com/2947696240967927/docs/4518720016842976

Where Services involve data hosting or processing, we act as either a Data Controller or Data Processor as defined in the Data Protection Legislation. The specific role and obligations will be set out in the relevant Service Agreement or Data Processing Addendum.

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 Limitation of Liability
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To the maximum extent permitted by law, Focus Technology Europe Ltd shall not be liable for:

Any indirect, consequential, or special losses (including loss of data, profits, or revenue).

Any delays, interruptions, or errors caused by third-party providers or circumstances beyond our reasonable control.

Nothing in these Terms excludes liability for death or personal injury caused by negligence, fraud, or any other liability which cannot legally be excluded.

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 Termination
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Either party may terminate a Service Agreement by giving [insert notice period, e.g., 30 days] written notice.
We may terminate or suspend the provision of Services immediately if you breach these Terms or fail to make payments due.

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 Governing Law and Jurisdiction
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These Terms and any related Service Agreements are governed by the laws of England and Wales.
Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

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 Contact Us
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If you have any questions about these Terms, please contact:

Focus Technology Europe Ltd
Address: Unit 3 Wood Mine Business Park, Redruth, TR15 1FU
Email: support@focus-technology.co.uk
Telephone: 01209 613660

Website: https://focus-technology.co.uk

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