Communication & Connectivity
Seamless Communication and Connectivity Solutions for Businesses Across the South West
Whether you’re in the furthest corner of Cornwall, on the Devon coast or in the Somerset countryside, our network cabling and VoIP solutions keep you connected.
Keeping Your team Connected with Networking and VoiP Services
We deliver end-to-end connectivity solutions—from robust network infrastructure to cutting-edge VoIP telephony with powerful analytics from NFON—all designed to keep your team connected, productive, and informed.
Business Broadband & Fibre Connectivity
We provide fast, secure internet connections tailored to your location and needs, with performance monitoring and full installation support.
Wi-Fi Design & Deployment
We plan and install business-grade Wi-Fi across your premises, ensuring strong, consistent coverage where your team actually works.
Structured Cabling & Network Design
Clean, organised cabling and professionally designed networks that support high performance and future growth.
Call Analytics with NFON Analytics 365
Gain real-time visibility into call performance, staffing, and customer engagement, providing smarter decisions and improved service levels.
AI-Powered Call Recording & Analysis
Record, transcribe, and analyse calls with NFON’s AI-driven solutions to improve compliance, training, and customer satisfaction.
NFON Cloud-Based VoIP Telephony
Flexible, scalable, and fully integrated with Microsoft Teams, NFON delivers crystal-clear voice communications with powerful features and simple management.
Supplier Management
We deal with your telecoms providers on your behalf, so you don’t get stuck chasing faults or comparing packages.
Cut Off From What Matters?
Whether it’s dropped calls, slow Wi-Fi, or confusing tech setups, connectivity issues cost time, money, and customer trust.
Don’t let poor connectivity and communication disrupt your business flow and frustrate your team.
Spotty or Slow Business Wi-Fi
Poor wireless connectivity causes dropped calls, slow data, and unhappy staff.
Messy or Outdated Network Cabling
Disorganised or ageing cabling leads to unreliable connections and expensive troubleshooting.
Complex Phone Systems That Don’t Fit
Disjointed or outdated telephony systems cause missed calls and communication breakdowns.
Lack of Visibility Into Performance
Without real-time insights, it’s hard to spot issues before they impact your business.
Spotty or Slow Business Wi-Fi
Poor wireless connectivity causes dropped calls, slow data, and unhappy staff.
Messy or Outdated Network Cabling
Disorganised or ageing cabling leads to unreliable connections and expensive troubleshooting.
Complex Phone Systems That Don’t Fit
Disjointed or outdated telephony systems cause missed calls and communication breakdowns.
Lack of Visibility Into Performance
Without real-time insights, it’s hard to spot issues before they impact your business.
“A great company friendly, approachable and reliable. They have set up our camera system and supported us in improving our network infrastructure whilst providing ongoing support for both at a time to suit us.
Great customer service always willing to go the extra mile to help their clients and delivering to an excellent standard. Wouldn’t go anywhere else cheers guys.”
Gavin Bolton
Happy Client
Why Focus? Seamless Connectivity
We’re your partner in building a communication network that works seamlessly and scales with your business. With deep expertise in NFON VoIP solutions and robust network design, we deliver clarity, reliability, and support that puts your team first.
Certified NFON Experts
We’re trusted partners for NFON deployments, ensuring smooth setup, seamless Microsoft Teams integration, and tailored configurations.
End-to-End Network Expertise
From cabling and Wi-Fi to switches and routers, we design and maintain infrastructure that supports your business needs today and tomorrow.
Insight-Driven Optimisation
Using NFON’s analytics and AI-powered call recording, we help you monitor performance, improve customer experience, and optimise workflows.
Robust Network Performance
We design and maintain resilient networks that deliver fast, reliable connectivity that keeps your communications seamless no matter the demand.
A Process Built Around People, Not Just Problems
For us here at Focus, good IT support is about building real relationships and delivering practical results. That’s why we’ve shaped a process that’s clear, human, and designed to help you feel confident every step of the way.
Fit First
It starts with a friendly chat to get to know your business. If your values align with ours, and we believe we can make a difference, we’ll move forward. If not, we’ll point you in the right direction.
Putting Together the Proposal
Next, we create a clear proposal based on our proven standard stack It covers all the essentials from security to support. You’ll also get a beginner’s guide to working with us so you know exactly what to expect.
Discovery, Rollout & Onboarding
We map out your users, data, access points, and systems to get the full picture. Then we onboard at your pace, rolling out the right tools, training, and protections without disruption.
Evolve with Us
After six months, we’ll know your business inside out. That’s when the deeper strategic conversations begin – through regular reviews, roadmapping, and guidance that actually moves the needle.
Are You, Ready for AI?
Give yourself a head start in future-proofing your operations and start transforming the way you work.
Begin your journey toward a more efficient future with our AI: First Steps workshop, where you’ll walk away with:
- A grounded understanding of how AI can support, not replace, your team
- A tailored AI roadmap based on your current tools, goals, and workflows
- Practical next steps to help you stay ahead without overcommitting
£720 for an initial 4 hour workshop*
*Travel and subsistence charges may apply depending on location
