AI & Automation
Practical AI Solutions For the South West
From simple time-saving workflows to tailored AI tools, we help you work smarter, scale faster, and leverage the latest tech.
AI and Automation Services to Simplify Your Operations
AI is just another tech tool that we utilise to make things better and easier for your business. Whether it’s streamlining day-to-day tasks or unlocking long-term efficiency gains, we help you use the right tools in the right places.
Process Automation
Identify and automate repetitive, manual tasks — from approvals to reporting — to save time and reduce admin.
AI Discovery & Planning Workshops
Explore where automation and AI can support your business, with practical guidance that skips the jargon.
Microsoft 365 Integration
Leverage built-in tools like Power Automate and Copilot to boost productivity across your existing Microsoft stack.
Custom Workflow Design
We design, test, and implement automations tailored to how your team works.
Training & Enablement
Upskill your team to use automation and AI confidently, so improvements actually stick.
AI and Automation Services to Simplify Your Operations
AI is just another tech tool that we utilise to make things better and easier for your business. Whether it’s streamlining day-to-day tasks or unlocking long-term efficiency gains, we help you use the right tools in the right places.
Process Automation
Identify and automate repetitive, manual tasks — from approvals to reporting — to save time and reduce admin.
Microsoft 365 Integration
Leverage built-in tools like Power Automate and Copilot to boost productivity across your existing Microsoft stack.
AI Discovery & Planning Workshops
Explore where automation and AI can support your business, with practical guidance that skips the jargon.

Custom Workflow Design
We design, test, and implement automations tailored to how your team works.
Training & Enablement
Upskill your team to use automation and AI confidently, so improvements actually stick.
Stop Stressing Over the Little Things
Too much time gets lost to the small stuff. AI and automation can take the pressure off your team, giving them back time and headspace to focus on the work that really matters.
Too Much Time Spent on Manual Tasks
Small, repetitive tasks quickly add up. Slow response times can hold up your whole team.
Missing that Extra 5%
You know there’s a slightly better way to do things, but you’re not sure where to start.
Inconsistency Across Teams and Tools
Without clear systems in place, everyone ends up doing things differently and nothing flows properly.
Relying on Workarounds
Processes are patched together, hard to follow, and even harder to scale.
Too Much Time Spent on Manual Tasks
Small, repetitive tasks quickly add up. Slow response times can hold up your whole team.
Missing that Extra 5%
You know there’s a slightly better way to do things, but you’re not sure where to start.
Inconsistency Across Teams and Tools
Without clear systems in place, everyone ends up doing things differently and nothing flows properly.
Relying on Workarounds
Processes are patched together, hard to follow, and even harder to scale.
“Focus Technology delivers a level of service that goes beyond location — whether they’re two miles away or two hundred. Andrew and his team are always there when we need them, offering flexible, reliable, and secure IT solutions tailored to how we work.
Their support has been invaluable, and I honestly couldn’t have operated this business without them.”
Richard Woods
Managing Director & Founder, Rewind Radio
Why Focus? Your Systems and Process Made Simpler
AI should make things simpler, not harder. At Focus, we help you cut through the noise, understand what’s actually useful for your business, and implement automation in a way that sticks.
There’s no gimmicks or confusing jargon – just practical tools that save you time, reduce your workload, and support sustainable growth.
Clear Advice Without the Hype
We’ll help you make sense of AI, rather than getting caught up in the hype of the latest tech. It’s about identifying where it fits and what’s worth doing.
Solutions Built Around How You Work
We shape automation around your current processes so that the transition feels smooth.
Tested, Proven, and Scalable
Our solutions start small and build on what works, ensuring that you’re able to scale more securely.
Support Your Team Will Actually Use
We guide your team through the change, providing training and tools that they can understand and adopt with ease.
A Process Built Around People, Not Just Problems
For us here at Focus, good IT support is about building real relationships and delivering practical results. That’s why we’ve shaped a process that’s clear, human, and designed to help you feel confident every step of the way.
Fit First
It starts with a friendly chat to get to know your business. If your values align with ours, and we believe we can make a difference, we’ll move forward. If not, we’ll point you in the right direction.

Putting Together the Proposal
Next, we create a clear proposal based on our proven standard stack It covers all the essentials from security to support. You’ll also get a beginner’s guide to working with us so you know exactly what to expect.

Discovery, Rollout & Onboarding
We map out your users, data, access points, and systems to get the full picture. Then we onboard at your pace, rolling out the right tools, training, and protections without disruption.

Evolve with Us
After six months, we’ll know your business inside out. That’s when the deeper strategic conversations begin – through regular reviews, roadmapping, and guidance that actually moves the needle.

Are You, Ready for AI?
Give yourself a head start in future-proofing your operations and start transforming the way you work.
Begin your journey toward a more efficient future with our AI: First Steps workshop, where you’ll walk away with:
- A grounded understanding of how AI can support, not replace, your team
- A tailored AI roadmap based on your current tools, goals, and workflows
- Practical next steps to help you stay ahead without overcommitting
£720 for an initial 4 hour workshop*
*Travel and subsistence charges may apply depending on location
